FAQ

We pride ourselves at answering questions with minutes. Worst case is 1 hour unless that falls between the hours of 10PM and 6AM.

BNB Gulf Coast only offers full service to our clients.We are all in or all out.

All our existing owners are will to give us a stellar reference. As well as anyone that works directly with us.

We handle all financial transactions, including booking payments, security deposits, and rental fees, with transparent accounting practices and regular reporting to keep you informed of your property’s financial performance.

Our team provides responsive and personalized communication with guests, addressing inquiries, requests, and concerns in a timely manner to ensure a positive and enjoyable experience.

We employ a variety of marketing tactics, including targeted online advertising, social media promotion, and partnerships with local businesses to maximize your property’s visibility and attract potential guests.

We have a dedicated team of maintenance professionals who conduct regular inspections and promptly address any issues that arise, ensuring your property remains in top condition.

All of our properties have access to a Pack n Play & High Chair.  All we ask is that you message us about your need for these items, and we will ensure they are sanitized and ready for your use when you arrive.

We price our properties to be competitive to the area and amenities offered at the property, removing the stress of the ‘haggle’ and ensuring you are receiving the best price we have to offer during the time you will traveling.

All of our pools are maintained at a comfortable 86* for FREE.  If you should want it warmer than that there will be a $150 charge for your stay.  Just to note, if the outside temperatures are below 60* it will not be possible for the pool heaters to maintain that 86* temperatures.  Just the same, when the temperatures are consistently higher than the set pool temperature, the pool heaters will shut off, but there is no way for us to cool the pool temperatures in that situation.

We have an extremely high standard of cleanliness for our properties and as such we do not rush our cleaners.  If your property should be ready prior to our 4 pm check-in time, we will message you.  For the same reason, we do not offer late check-out times, as we want to ensure that we have ample time to prepare our home for our next guest.

We have at least a 500mg minimum speed at each property.

Yes.  Our properties are stocked with beach chairs, beach umbrella, at least 1 cooler and beach towels.

We send this out the day before your arrival. We don’t give door codes out early for safety reasons. Also this was if fresh and easy to find when you arrive.

If you cancel before the cancellation period you get a full refund. If you cancel after we always suggest trip insurance. We follow our cancellation policy in place.

If you damage an item we will ask you to cover the cost of it’s replacement.

Each property is equipped with both so you don’t need to worry.

We supply all your kitchen essential.

All pools are heated to 86 degrees at no charge. If you want it higher then that we charge $150 per week. Also note pool heaters don’t work efficiently when the outside temps go below 60 degrees.

All our discounts are already built into our prices. There is a weekly and monthly discount factored into the price.

We are very picky with locations so yes all are very safe.

We do not offer early check in or late checkout as we take pride in preparing the house for the next guests. We will however message you when the house is ready. In most cases it’s earlier than 4PM.

Every place has high speed Internet (500MB minimum).

Parking is limited to two vehicles. Vehicles are to be parked in the driveway. Any illegally parked cars are subject to towing and applicable fines/towing fees are the sole responsibility of the vehicle owner.

Guests should not create excessive noise at a level that disturbs neighbors; Code-enforced neighborhood quiet hours are from 10:00pm – 8:00am. Please respect our neighborhood and be “good neighbors” as some may not be on vacation and have to work.

Some of our properties are pet-friendly while others are not. Please check the specific listing for details and any associated fees.

Booking your stay with BNB Gulf Coast is easy! Simply visit our website, select your desired dates, and choose from our range of available properties. Follow the prompts to complete your reservation, and you’ll be all set for an unforgettable getaway on Florida’s Gulf Coast!